Return policy

The following are illustrated points of the return policy of UgaKart:

  1. Damage and / or defective items must be returned in the original condition they were received in with all the accessories received and in the original manufacturer's box/packaging.
  2. Charges of courier for returning the defective / damaged items to be bear by the purchaser only.
  3. For all eligible returns, either replacement or the refund of money will be provided within 15 days time post received of defective / damaged products.
  4. There are some products that cannot be returned and are mentioned on the product pages. The following are the category wise details of the products that cannot be returned:  

Category

Items That Can't be Returned

Adhesives & SealantsAdhesives (all liquids), hazardous materials and lubricants.
Automobile                                                                      Engine Lubricants, Engine oils, greases and oils, Vehicle shampoos, Vehicle waxes, Vehicle polishes & other liquid, aerosols & Car perfumes.
BabyAll baby products, once opened cannot be returned.
BeveragesAll items which are under this category.
BeautyFragrances, Nail polishes, hair colours, products for stopping hair loss, hair shampoos, conditioners, body wash etc.
Grocery, Fruits & VegetablesAll items which are under this category, except the rotten ones / expired ones.
Health & Personal CareAll items which are under this category.
Home & KitchenAll kinds of soil, fertilizers, plants, solar energy equipments etc.
SanitationToilet paper, Hand washes, sanitary pads etc.
JewelleryAll items which are under this category.
Movies and MusicAll items which are under this category.
Mobiles, Phone Accessories & TabletsAll items except dead on arrival.
Pet SuppliesAll items which are under this category.
Desktop, Laptops & Related AccessoriesAll items except dead on arrival.
SoftwareAll items which are under this category.
Sports EquipmentsExercising machines like treadmills, exercise bikes, home gyms accessories, massagers, all inner supportive apparel, socks, guards, all bicycles, punching / boxing bags
Women's Intimate Apparel, Men's InnerwearAll items which are under this category
Video Games (Console Games and PC Games)All items which are under this categor