The following are illustrated points of the return policy of UgaKart:
- Damage and / or defective items must be returned in the original condition they were received in with all the accessories received and in the original manufacturer's box/packaging.
- Charges of courier for returning the defective / damaged items to be bear by the purchaser only.
- For all eligible returns, either replacement or the refund of money will be provided within 15 days time post received of defective / damaged products.
- There are some products that cannot be returned and are mentioned on the product pages. The following are the category wise details of the products that cannot be returned:
Items That Can't be Returned
|Adhesives & Sealants||Adhesives (all liquids), hazardous materials and lubricants.|
|Automobile||Engine Lubricants, Engine oils, greases and oils, Vehicle shampoos, Vehicle waxes, Vehicle polishes & other liquid, aerosols & Car perfumes.|
|Baby||All baby products, once opened cannot be returned.|
|Beverages||All items which are under this category.|
|Beauty||Fragrances, Nail polishes, hair colours, products for stopping hair loss, hair shampoos, conditioners, body wash etc.|
|Grocery, Fruits & Vegetables||All items which are under this category, except the rotten ones / expired ones.|
|Health & Personal Care||All items which are under this category.|
|Home & Kitchen||All kinds of soil, fertilizers, plants, solar energy equipments etc.|
|Sanitation||Toilet paper, Hand washes, sanitary pads etc.|
|Jewellery||All items which are under this category.|
|Movies and Music||All items which are under this category.|
|Mobiles, Phone Accessories & Tablets||All items except dead on arrival.|
|Pet Supplies||All items which are under this category.|
|Desktop, Laptops & Related Accessories||All items except dead on arrival.|
|Software||All items which are under this category.|
|Sports Equipments||Exercising machines like treadmills, exercise bikes, home gyms accessories, massagers, all inner supportive apparel, socks, guards, all bicycles, punching / boxing bags|
|Women's Intimate Apparel, Men's Innerwear||All items which are under this category|
|Video Games (Console Games and PC Games)||All items which are under this categor|